Site Help

What is CPhI-Online.com?
CPhI-Online.com is an online B2B directory of Pharmaceutical suppliers and products. The companies listed are exhibiting at any of the global CPhI Exhibitions and events. The site targets professional buyers of pharmaceutical products and services.



Do I need to register to view this site?
No: Viewing the directories and learning about new events is available to everyone.



What is the difference between a Supplier and a Buyer?
Professional Buyers can contact suppliers, inquire about products, and send meeting requests. Suppliers can access these parts of the site, as well as create their company profile and add products to the directory.



How do I become a Supplier?
If you are an exhibitor with CPhI Exhibitions and events:
The supplier access fee is included in your exhibitor fee for every Cphi event. After you have paid your fee, register as a user at CPhI Online/…. Then contact our support team at customerservice@ubm.com to let them know you’ve registered. They will create your supplier profile, and can answer any questions you have about using this tool.

If you are not an exhibitor:
Contact customerservice@ubm.com and you will be connected with a member of our team to discuss your next steps to gaining supplier access.



How long do I have supplier access?
Exhibitors gain access to the site for 1 year after the event. Therefore, if you are a paid exhibitor for CPhI World Wide 2018 or other CPhI events you have supplier access until October of 2019.



What if I don’t remember my login or password?
Contact a support representative at customerservice@ubm.com. They will be happy to assist you.



How do I purchase ad space on the site?
Contact digitalproductionams@ubm.com and you will be connected with a member of our team that can assist you.



Can I upload all of my company’s products at once?
Yes, contact customerservice@ubm.com with “Bulk Upload” as the title of your message. A representative will provide you with our Bulk Upload template.