FAQ

What is CPhI Online?+
Do I need to register to view this site?+
What is the difference between a Supplier and a Buyer?+
How long do I have access to my Company Profile?+
I have a Basic Profile - What does this mean?+
What if I don't remember my login or password?+
How can I get a Silver, Gold or Platinum Profile?+
How long is the Silver, Gold or Platinum Profile valid for?+
What does a Company Profile page look like?+
I have a question about my profile, whom do I contact?+
How do I update my Company Profile?+
How do I purchase additional ad space on the site?+
Can I upload all my company's products at once?+
How to update the company name and contact information?+
How to add team members with admin rights?+
What is the best size/ format for images?+
How to see the leads and statistics?+
Why are my published articles not showing on my profile?+
What is CPhI Verified? +
Who is SGS? +
How can I get CPhI Verified? +
What are the benefits of being a CPhI Verified customer with CPhI? +
Which areas of my company will be checked? +
What is a supplier pre-qualification process? +
How is my data stored? +
How long does the verification process take? +
What happens to my verification when my subscription ends? +
How long is the verification valid for? +
Can I cancel my subscription?+
What do I receive when I’m verified? +
How can I leverage my CPhI Verification at live events? +
Can I purchase CPhI Verified without a subscription?+
My company already has an industry verification certificate, why do I still need CPhI Verified? +
How does a Platinum Company Profile look after getting CPhI Verified? +