Site Help

Do I need to register to view this site?
No: Viewing the directories and learning about new events is available to everyone.

What is the difference between a Supplier and a Buyer?
Buyers can contact suppliers, inquire about products, and post buyer requests. Suppliers can access these parts of the site, as well as create their company profile and add products to the directory.

How do I become a Supplier?
If you are an exhibitor with Cphi World Wide:
The supplier access fee is included in your exhibitor fee for every Cphi event. After you have paid your fee, register as a user at CPhI Online/…. Then contact our support team at to let them know you’ve registered. They will create your supplier profile, and can answer any questions you have about using this tool.

If you are not an exhibitor:
Contact and you will be connected with a member of our team to discuss your next steps to gaining supplier access.

How long do I have supplier access?
Exhibitors gain access to the site for 1 year after the event. Therefore, if you are a paid exhibitor for CPhI World Wide 2016 or other CPhI events you have supplier access until October of 2017.

What if I don’t remember my login or password?
Contact a support representative at They will be happy to assist you.

How do I purchase ad space on the site?
Contact and you will be connected with a member of our team that can assist you.

Can I upload all of my company’s products at once?
Yes, contact with “Bulk Upload” as the title of your message. A representative will provide you with our Bulk Upload template.