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7 Apr 2011

Merck & Roche Use Voice-enabled Tech for Pick Operations

The need for such voice system arose when constant use of a barcode reader slowed picking.

Merck and Roche are using voice-enabled technology to boost their pick operations efficiency. The two pharma giants report reduced error rates and increased pick rates when using voice systems.


In Merck's case, eight operators at a warehouse in Portugal are using Zetes's 3i voice system integrated with the drugmaker's SAP warehouse management module, reports They use the system for goods receiving, put-away, replenishment and stock picking.

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